We hope our FAQs information will help answer any initial queries you may have. But do contact us if there is anything else you would like to know.
What type of B&B is Eighteen97? We may be the only 5 star accredited, luxury boutique b&b in the area but we are incredibly relaxed. You won’t find stuffy white glove service but you will find a home from home feel where you can relax, refresh and revive, be that in your bedroom, our guest sitting room or garden. We don’t accommodate stag, hen or wedding parties.
How do I book a stay?
Direct with us of course and then you will be guaranteed our very best rates, best check-in / out times, free wi-fi, free car parking and homemade cake during afternoon arrivals. So book direct from this website or call us on 01947 896 317, we love to talk to you!
You will find us listed on the big OTA sites like Booking..com and Hotels..com because that is the way of the world, but please don’t use them be smart and always book direct!
Are children accepted?
Eighteen97 is the perfect place for rest and relaxation and as such we only accept over 18’s. We are happy to suggest local b&bs that cater for families.
Can I bring my dog to stay?
We love dogs but just don’t have the facilities to accept them in guest rooms. And just to confirm, as we have been asked before, we don’t allow your dog to be left in your car in our car park either because we just don’t think that is nice and fair to your dog.
Do be aware we have a dog of our own, Florence, a very loveable chocolate Labrador. She is very quiet, doesn’t go in guest rooms but is exceptionally popular with many regular guests and is always on hand for a fuss if you would like to say hello.
Whilst on the subject of animals we also don’t accept stags, hens, wedding, parties budgies, cats or cheetahs too.
Will my room have a view?
We are lucky that all our rooms have lovely aspects. We think Vivaldi has the best view, across the rear garden to the moors as far as you can see. Ravel has a really pretty garden view through the tall trees and a glimpse of moorland. From the sitting room area of Elgar you look across the expansive moorland to the front.
Will my room have a bath or shower?
All our rooms are en-suite. Vivaldi and Ravel both have large walk-in showers. Elgar has a bath and a separate smaller walk-in shower.
Are there places to eat within walking distance of Eighteen97?
Yes, nice ones! We have a couple of great pubs in the village serving hearty pub food and an AA rosette restaurant. One about a 5 minute walk and one about 10 minutes. Along with your booking confirmation we will send you a list of some of our favourite local eateries so you can plan ahead of your stay. You won’t go hungry!
Can we book the whole B&B?
Yes, groups of 6 friends can book exclusive use of Eighteen97, perfect for a special occasion. See more details on our celebrations page for all the extra touches you can add to your stay. But do remember this option isn’t available for stags, hens, weddings or similar groups.
Do you have wi-fi?
Yes and it’s superfast! As fast as it can be in a Goathland, we aren’t techy so can’t reel off download or upload speeds but if you really need to know sure we could find out for you.
What is mobile phone signal like?
The honest answer is variable. It depends on your network, EE is best and others come in and out of signal. If you have wi-fi calling you can of course tap into that if you need to keep in touch.
Is there car parking?
Yes! We have parking for one car per room in a gated area, very important as the sheep roam freely in a Goathland. If you are likely to arrive in a very big or two vehicles do let us know before and we will probably be able to juggle things around.
Do you have a garden?
Yes, a big one! At just over an acre you will always find a quiet corner to sit and take in the glorious moorland view. We have garden games too, croquet, quoits and boules.
Is there somewhere to store a cycle?
With advance notice you can store your bike in our garden shed. But just to let you know you will only have access to this when we are around but we will do our best work around you.
Do you offer free cancellation?
No. When you book we expect you to honour your part of the booking and you will pay a non-refundable deposit. Just as you would if you were holidaying abroad you should take out appropriate holiday insurance and if you don’t you knowingly accept the risk. You can view of full terms and conditions here.
What’s for breakfast / I have specific dietary needs
Our breakfasts are award winning and rather delicious. You will find all the usual traditional options plus a changing specials board, with lots of vegetarian options, see our sample menu. As long as we have advance warning we are happy to prepare vegan, ( see sample menu ) gluten free, or special diets. Do let us know if you have allergies. Whilst we have to say we can’t guarantee to be free from cross contamination we will do our best.
What is there to do in the area?
There isn’t room to write everything here! Needless to say we are in the perfect location to discover both the moors and the coast, not to mention the market towns, cathedral city, stately homes, museums, walks, steam railway etc. See our out and about page for more.
Can I get to Goathland on public transport?
Yes! From further afield you can catch an east coast mainline train to York. Outside the station you can then get the 840 coastlines bus to Goathland. It was voted the most scenic bus route in England in 2018!
When is check in and out?
As a small b&b we don’t operate a 24 hour reception. Check-in is available from 3.00pm with usual afternoon check-in between 3-4.30pm. For those delayed until later in the day we offer check-in until 8.00pm by prior arrangement.
Check-out is by 10.30am on the day of departure for guests who have booked direct.
Do I need holiday insurance?
We would say yes. You should take out insurance to cover any risk of cancellation just as you would if you were holidaying aboard. If you choose not to you accept the associated risk of still paying for your reservation should you need to cancel.